55bat's Privacy Policy

1 Types of Information Collected

55bat may collect various types of information from you. This information falls into two main categories — information you provide directly and information collected automatically.

A. Information You Provide Directly

When you create an account on 55bat, complete a transaction, or contact our support team, we store the information you provide. This includes:

• Full name and date of birth
• Mobile phone number and email address
• Payment method details (bKash, Nagad, Rocket, or Upay account numbers)
• Documents submitted for identity verification (national ID, passport, etc.)
• Messages and complaint details sent to support

B. Information Collected Automatically

When you use the 55bat platform, certain information is collected automatically. This includes:

• IP address and device identifier
• Browser type and version
• Time spent on the platform and pages visited
• Approximate information about login time and location
• Transaction history and gaming activity

2 Purpose of Data Collection

55bat collects and uses your information only for specific and legitimate purposes. We never collect your information unnecessarily. Our main purposes are:

• Creating, verifying, and managing accounts
• Securely processing deposit and withdrawal transactions
• Preventing fraud, money laundering, and misuse
• Complying with responsible gaming policies and ensuring user protection
• Providing customer service and technical support
• Improving platform services and security
• Sending information about bonuses, promotions, and personalized offers (with your consent)
• Age verification — only users aged 21 or above may use 55bat

3 Data Storage and Security

55bat gives the highest priority to the security of your information. We use industry-standard SSL Encryption, which keeps your personal and financial information secure while it is transmitted over the internet.

Data stored on our servers is also kept in encrypted form. Only authorized staff may access your information when required to carry out specific responsibilities, and they are bound by strict confidentiality obligations.

Your information is retained only for as long as necessary to provide services or meet legal obligations. Data that is no longer needed is securely deleted.

4 Sharing Information with Third Parties

55bat does not sell your personal information or transfer it to third parties for marketing purposes. However, information may be shared in certain specific circumstances:

• Payment processors: Necessary information may be shared with mobile financial service providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Identity verification services: Information may be shared with trusted verification providers for account verification and fraud prevention.
• Legal obligations: Information may need to be disclosed to fulfill court orders or lawful requests from competent authorities.
• Technology service providers: Information may be shared to a limited extent with trusted technology partners used to operate the platform, who are required to comply with our privacy standards.

Outside of the above cases, we do not share your information with any third party without your permission.

5 Cookies and Tracking Technologies

The 55bat platform uses cookies and similar technologies to improve the user experience. Cookies are small data files stored in your browser that help remember information about your visit.

How Cookies Are Used

• Maintaining login sessions and ensuring account security
• Remembering your preferences and language settings
• Analyzing platform performance and usability
• Detecting fraudulent activity

You can disable cookies from your browser settings if you wish, but some platform features may not work correctly as a result.

6 Your Rights

You have several important rights regarding your personal information on 55bat. We respect these rights and aim to fulfill them as promptly as possible.

• Right to access your information: You may request to know what information we hold about you.
• Right to correct your information: If any information in your account is incorrect or incomplete, you may request a correction.
• Right to delete your information: In certain circumstances you may request deletion of your information, however it may not be possible to delete all information due to legal or regulatory obligations.
• Right to object to processing: You may object to the processing of your information on specific grounds.
• Right to withdraw marketing consent: You may withdraw your consent to receive promotional messages at any time.

To exercise any of these rights, contact our support team. We are available 24/7 via live chat or email to assist you.

7 Protection of Minors

55bat is for users aged 21 or above only. We do not collect any personal information from minors and do not allow them to use our services. Age confirmation during the identity verification process is part of our protection measures.

If we become aware that a minor is using our platform, that account will be closed immediately and the associated information will be securely deleted.

8 Data Transfers

In the course of operating 55bat, your information may be stored and processed on servers located in various countries. Where information is transferred internationally, we ensure that appropriate data protection measures are in place in the destination country.

The protection standards described in this Policy are maintained in all cases, regardless of the geographic location of the data.

9 Response to Security Breaches

If a data breach ever occurs that could affect your rights and interests, 55bat will notify you as quickly as possible. We regularly take the following measures to reduce the risk of such incidents:

• Conducting regular security audits
• Staff training on data protection
• System access control and monitoring
• Continuous upgrades to encryption technology

10 Third-Party Websites

The 55bat platform may occasionally contain references to third-party services. These external services have their own privacy policies and are outside 55bat's control. 55bat is not responsible for the information you provide on third-party sites. We recommend that you read the privacy policy of each service before using it.

11 Changes to This Policy

55bat reserves the right to update this privacy policy as needed. If any significant changes are made, we will publish a notice on the platform or inform you through your registered contact method.

If you continue using the platform after changes have been made, you will be considered to have agreed to the updated policy. We therefore recommend visiting this page regularly.

12 Responsible Gaming and Data Protection

55bat believes that data protection and responsible gaming complement each other. By analyzing data about your gaming activity, we may be able to offer support if we notice any signs of at-risk behavior.

Information about your gaming limits, temporary breaks, or self-exclusion is stored with strict confidentiality and is never shared with unauthorized third parties. To learn more about responsible gaming, visit our Responsible Gaming page.