Play responsibly at 55bat
55bat believes entertainment should always be safe and controlled. Our protection tools and guidelines are here to help you enjoy a healthy and enjoyable experience.
Why is responsible gaming important?
Online casino and betting is a form of entertainment — but when it becomes a habit or goes out of control, it can have a negative impact on personal and family life. 55bat always wants our users to enjoy the platform in an informed and safe way.
The key to responsible gambling is deciding in advance how much time and money you will spend, and sticking to those limits. This is not a solution to financial problems — it is a form of entertainment. Avoid chasing losses by placing more bets to recover lost money — this tendency is one of the main signs of problem gambling.
Only individuals aged 21 or older may open an account and place bets on the 55bat platform. Keeping minors away from any form of gambling is one of our highest priorities.
Our protection tools
Deposit Limit
Set a limit on how much money you can deposit per day, per week, or per month. Once set, this limit takes effect immediately and helps you keep your spending under control.
Time-Out Break
If you feel you need a rest, take a time-out from 24 hours up to 30 days. During this period, no betting or deposits will be possible on your account.
Self-Exclusion
If you need a longer break, choose self-exclusion. Activating this feature will fully suspend your account for a set period and will also stop promotional emails.
Loss Limit
Set the maximum amount you are willing to lose within a given time period. Once that amount is reached, the platform will automatically stop you.
Session Time Limit
Set a time limit for how long you play in a single session. Once the set time is up, the system will automatically notify you and give you the option to end the session.
24/7 Support
Contact us via live chat or email for any issue. Our support team is ready to assist in both Bengali and English, day and night.
Warning signs of problem gambling
If you notice the following signs, it is important to take them seriously. They may indicate problem gambling:
You keep placing larger bets trying to recover money you have lost.
You are using money set aside for essential expenses (rent, bills, family costs) for betting.
You are hiding your gambling habit from family and friends.
You want to stop but cannot, or you keep trying and failing.
You feel restless, angry, or anxious when you cannot gamble.
Your work, studies, or relationships are suffering, yet you continue betting.
If you notice any of these signs in yourself, please contact our support team right away. Reach us via live chat or email at [email protected] and we will help you take the necessary steps.
How to use the protection tools?
Log in to your account
Log in to your 55bat account and go to profile settings.
Responsible Gaming section
Find the "Responsible Gaming" section within settings and open it.
Choose the tool you need
Select whichever you need — deposit limit, session time, loss limit, or time-out.
Save and confirm
Set your limit and save — changes will take effect immediately.
If you have trouble using the tools or want to take a stricter step such as self-exclusion, contact our support team directly. Support email: [email protected]. We are available 24 hours a day, 7 days a week.
Protection for minors
The minimum age to open an account and play at 55bat is 21. Age is verified at registration, and additional identity documents may be requested in cases of doubt. Operating an account or placing bets on behalf of a minor is strictly prohibited.
If you have children or teenagers in your household, use parental control software on your device to prevent them from accessing gambling-related sites. Keep your device out of reach of minors while you are logged in, and log out of your account after use.
If you suspect a minor has used your account, change your password immediately and notify the support team. We will take the necessary action promptly.
Golden rules for healthy betting
Set a budget first
Allocate a fixed amount before each session. Stop playing when that amount is gone.
Treat it as entertainment
Do not think of gambling as a source of income or a solution to financial problems — it is entertainment only.
Take regular breaks
Avoid playing for long stretches at a time. Get up and refresh yourself at least once an hour.
Keep a clear head
Do not bet when you are angry, under stress, or have been drinking — these conditions increase the risk of poor decisions.
Need help? We are always here
Our support team is always ready to keep your experience at 55bat safe and enjoyable.
Check our FAQ for more information or go straight back to the games.